We walked through each room pointing out our issues with the workmanship. I'm not sure what can be done about the incorrect width of the grout lines, our contract calls for 1/8".
It became clear to me very quickly that he believed his workers and nothing that we had to say would convince him otherwise. He discounted most of our concerns as trivial nonsense. We just want the work completed. We did not hire All American Flooring company, we hired @Lowes.
In the end, Hugo from All American Flooring promised to send another crew who would take the time to complete our floors & backsplashes. All we want is someone to take the necessary time to do the job right. After they left, I ordered copies of video surveillance from our security company of the whole walk through to keep in my files.
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Words of Encouragement